Privacy Policy

Effective Date: October 2026

Right Now Electric ("Right Now Electric," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your information.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you interact with our website, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• ZIP code

• Requested service type selected from our service request form

If you contact us directly by phone or email, we may also collect any information you choose to provide during those communications.

We do not intentionally collect sensitive personal information through our website.

How We Use Your Information

We use the information we collect to:

• Respond to service requests and customer inquiries

• Confirm that we service your area

• Schedule appointments

• Communicate regarding requested electrical services

• Send appointment reminders and service-related notifications

• Improve our website and customer experience

• Send newsletters, promotions, electrical safety information, and other marketing communications to individuals who have provided appropriate consent

• Comply with legal obligations and protect our business

Service Request Forms

When you submit a service request through our website, the information you provide may be transmitted through our website and email systems and processed by trusted third-party service providers that assist us with website operation, email communications, and business operations.

Submitting a service request does not create a contractual relationship or guarantee service availability. We review each request individually and will contact you regarding scheduling and availability.

Third-Party Service Providers

We use carefully selected third-party providers to operate portions of our business. Depending on how you interact with us, your information may be processed by providers such as:

• Squarespace (website hosting and website functionality)

• Squarespace Email Campaigns (website-related email communications and, where applicable, marketing communications)

• Google Workspace (business email services)

• Google Voice (business telephone and, where applicable, text-message communications)

• QuickBooks (customer invoicing and payment processing after services are scheduled)

• Google (embedded business reviews and related website functionality)

These providers process information on our behalf and are expected to maintain appropriate safeguards for personal information.

We encourage users to review the privacy policies of these third-party providers for additional information regarding their data practices.

Cookies and Similar Technologies

Our website is hosted on Squarespace, which uses cookies and similar technologies to operate the website and improve user experience.

Cookies may be used to:

• Maintain website functionality

• Remember user preferences

• Measure website performance

• Improve website functionality and user experience

Where required by applicable law, visitors will be provided with cookie consent choices when visiting our website.

Most web browsers also allow you to control or disable cookies through your browser settings.

Marketing Communications

With your consent where required, we may send newsletters, promotional emails, seasonal announcements, electrical safety tips, and information about our services.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send service-related communications regarding appointments, estimates, invoices, or requested services.

Text Messages

If you provide your phone number, we may contact you by phone call or text message regarding:

• Appointment scheduling

• Appointment reminders

• Service updates

• Responses to your inquiries

• Other communications related to services you requested

Standard message and data rates may apply.

We do not send marketing text messages without obtaining any consent required by applicable law.

Information Sharing

We do not sell your personal information.

We do not rent customer information to third parties.

We may share information only when necessary to:

• Provide requested services

• Operate our website

• Process customer communications

• Comply with legal obligations

• Protect our legal rights or respond to lawful requests from governmental authorities

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or internet storage is completely secure, we work with reputable service providers and implement reasonable safeguards appropriate for our business.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries

• Provide requested services

• Maintain customer records

• Comply with legal, tax, accounting, and regulatory obligations

• Resolve disputes and enforce our agreements

When information is no longer required, it will be securely deleted or otherwise disposed of in accordance with our business practices and applicable law.

Children's Privacy

Our website is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been submitted by a child without appropriate parental consent, we will promptly delete such information.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the ability to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information, subject to legal and business recordkeeping requirements

• Request information regarding how your information has been used

To submit a privacy-related request, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites or display embedded content, including Google reviews. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

When updates are made, the Effective Date at the top of this page will be revised. Continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Right Now Electric
Email: admin@electricrightnow.com
5012 Northern Dove Avenue, Mount Dora, Florida 32757

Summary

At Right Now Electric, we believe privacy deserves the same attention and respect as every service we provide. We collect only the information necessary to respond to your requests, provide our services, communicate with you, and operate our business responsibly. We do not sell your personal information, and we are committed to protecting it through reasonable safeguards and trusted service providers.